FAQ
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Q: What is a monitored security system?
A: A monitored security system uses sensors and control electronics at your home or
business to automatically communicate alarm events to a central monitoring facility
(Central Station). The Central Station automatically receives coded information from
your system which is recorded in our computer systems and analyzed by trained
operators who call police, fire, and medical authorities to respond to the situation.
Q: Is a security system expensive?
A: The cost of a security system depends upon your individual needs. We will work
with you in identifying the most cost-effective system to meet your needs.
Q: Can I get a break on my insurance if I get a security system?
A: Most insurance companies give significant discounts to alarm owners. Call your
agent.
Q: What happens if my phone lines are cut?
A: A basic security system will not be able to communicate with the Central Station,
but it will sound the siren on the premises. We can show you radio backup options
that will overcome phone line problems.
Q: How do I know my system is monitored?
A: If your system is monitored, you can test your system by calling the Central Station
and they will assist you.
Q: What happens to my security system if the A.C. Power fails?
A: Our security systems have a backup battery that should run your security system
for several hours in case commercial power fails. If you choose, we can configure
your system to automatically send a Power Fail signal to our Central Station which
will be recorded in your alarm history. If you choose, we can notify you at any number
when this happens. This is especially useful if you have a large food freezer, medical
equipment, or special pets (tropical birds, fish, etc.).
A: A monitored security system uses sensors and control electronics at your home or
business to automatically communicate alarm events to a central monitoring facility
(Central Station). The Central Station automatically receives coded information from
your system which is recorded in our computer systems and analyzed by trained
operators who call police, fire, and medical authorities to respond to the situation.
Q: Is a security system expensive?
A: The cost of a security system depends upon your individual needs. We will work
with you in identifying the most cost-effective system to meet your needs.
Q: Can I get a break on my insurance if I get a security system?
A: Most insurance companies give significant discounts to alarm owners. Call your
agent.
Q: What happens if my phone lines are cut?
A: A basic security system will not be able to communicate with the Central Station,
but it will sound the siren on the premises. We can show you radio backup options
that will overcome phone line problems.
Q: How do I know my system is monitored?
A: If your system is monitored, you can test your system by calling the Central Station
and they will assist you.
Q: What happens to my security system if the A.C. Power fails?
A: Our security systems have a backup battery that should run your security system
for several hours in case commercial power fails. If you choose, we can configure
your system to automatically send a Power Fail signal to our Central Station which
will be recorded in your alarm history. If you choose, we can notify you at any number
when this happens. This is especially useful if you have a large food freezer, medical
equipment, or special pets (tropical birds, fish, etc.).